At Nulace hair, we work to process and ship orders as quickly as possible. Please review our shipping information before placing your order.
Order processing
Most in-stock wigs usually ship within 24 hours after order processing.
Orders are processed Monday to Friday, excluding holidays.
Processing times may vary during high-volume periods, promotions, supplier delays, address verification, or payment review.
Shipping destinations
Nulace hair currently focuses on customers in the United States.
If shipping options are available at checkout for your location, you may place an order based on the available shipping methods shown.
Estimated delivery times
Estimated USA delivery is usually 3 to 5 business days after carrier pickup.
Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the carrier, weather, holidays, address issues, customs if applicable, or other events outside our control.
Shipping costs
Shipping costs, if applicable, are shown at checkout before payment.
Promotions such as free shipping or discount codes may be available from time to time and will apply according to the conditions displayed on the website.
Order tracking
When your order ships, you may receive tracking information by email if tracking is available.
Please allow time for tracking updates to appear after carrier pickup.
Incorrect shipping information
Customers are responsible for entering a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, contact us as soon as possible at contact@thegluelesswigs.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
Delayed or lost packages
If your package is delayed, please first check the tracking information and contact the carrier if needed.
If you believe your package is lost, contact us at contact@thegluelesswigs.com with your order number and tracking details.
Damaged packages
If your package arrives damaged, contact us within 48 hours of delivery with clear photos of the package, product, and shipping label.
Questions
For shipping questions, contact us at:
contact@thegluelesswigs.com